Shipping and returns
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Shipping & Returns



Delivery

 

 

MontiToys offer FREE DELIVERY for a SHULBACH Australia wide. Delivery will normally take place in 5 to 7 business days depending on where you are. Because of the length (2 meters) of a regular SHULBACH, couriers handling this are limited, which could lead to longer delivery times in remote areas. We currently only deliver to Australian addresses.

Reliable Delivery Service

 

  • We have an account with NEXT Logistics, who actually works together with all major freighters and couriers.
  • 90% of items are dispatched within 24 hours, except when on ‘Backorder/Preorder’.
  • All items are covered by full transit insurance unless stated otherwise.
  • Once dispatched you will be notified by email and a tracking number will be supplied.
  • Progress of the delivery can be tracked on the carrier's website.
  • You should expect your delivery within 5-7 business days.

RETURNS

 

MontiToys.com will take goods back, within 30 days after delivery, when the goods were not received in good order, or were not what was ordered, in the original packaging, if unused and undamaged. We will also pay for the return costs, if the mistake was made by us, sending you the wrong product. Always contact us first so we can send you the details and information, how you can return the goods.